FAQs
May 2, 2025 2025-05-13 18:40FAQs
Frequently Asked Questions
What products does Zaris offer?
Zaris specializes in high-quality cosmetics and Jewellery, including makeup, skincare, fragrances, earrings, rings, necklaces, and more.
Is Zaris based in the UK?
Yes, Zaris is proudly based in the UK and delivers products nationwide.
Do you offer international shipping?
Currently, we deliver only within the UK. However, we are working on expanding to international shipping soon.
How long does delivery take?
Standard delivery takes 2–5 working days within the UK. Express shipping options are also available at checkout.
How can I track my order?
Once your order is dispatched, you’ll receive an email with your tracking number and link to track your shipment in real-time.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.
Can I return or exchange an item?
Yes, we have a 14 day return policy for unused and unopened items. Please refer to our Returns Policy for detailed instructions.
Are Zaris cosmetics cruelty-free?
Yes, all Zaris cosmetics are cruelty-free and made with ethically sourced ingredients.
How do I know my Jewellery size?
We offer a detailed sizing guide on each product page. If you’re still unsure, feel free to contact our support team.
Do you offer discounts or promotions?
Yes, we frequently run special promotions. Subscribe to our newsletter or follow us on social media to stay updated.
How can I contact customer support?
You can email us at support@zarisstore.com or message us
Can I cancel my order after placing it?
Orders can be cancelled within 1 hour of placement. After that, cancellations may not be possible as the order may already be processed.
